B2B kann sich an Online-Modelle anpassen, indem es sich von Disruptoren inspirieren lässt
Der Erfolg von Amazons Geschäft veranschaulicht die zunehmende Bedeutung von bequemen, personalisierten Kundenerlebnissen, schreibt ein MotionPoint-Manager.
Lesedauer: 1 Min.
MotionPoint
02. November 2018
B2B kann sich an Online-Modelle anpassen, indem es sich von Disruptoren inspirieren lässt
In recent years, Amazon Business has made dramatic inroads into the B2B sales space. But savvy B2B companies can hold their own by emulating some of the retail giant’s best practices, writes MotionPoint EVP Craig Witt in a guest column at Manufacturing.net.
Witt presents tips to help B2B companies carve out a niche in their industries by striving to be data- and value-driven. He offers guidance on:
Investing in data
Offering a complete, customized digital experience
Deploying a transactional website
Offering global customers digital experiences in their preferred languages